How Faults & Warranties works ...

You're covered


  • Every single item we sell has a warranty - so rest assured you're covered.
  • Warranty times do vary depending on the product you have purchased, so be sure to contact us for assistance.
  • All you'll need is your proof of purchase, and we will look after the rest.

Lodge your fault or warranty request


  • Simply submit your details to us, by filling in appropriate form on our Contact Page.
  • We will get to work on this immediately, and a claims assistant will reach out to you.
  • So we can assist you with the best possible outcome, please allow up to 10 business days for your claim to be assessed and processed.
  • Once your claim has been finalised, we will notify you immediately.