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Returns Guarantee @ MICALighting.com.au

MICA Lighting 7Days Returns Policy

 

MICALighting Product Returns Guarantee - 100% NO Nonsense!

Buy with Confidence Risk Free ... Knowing you can Return your Purchase.
7 Day No Questions Asked Product Returns Guarantee!

Offer Conditions:

  • Items must be returned to us in their original condition.
  • All associated materials that were purchased as part of an individual item must also be returned in their original packaging and in a re-sellable state.
  • All original boxes, packaging and material must be kept.  Boxes other than the original boxes supplied with the original product are unacceptable.
  • You will be offered a store voucher (can only be used @ www.micalighting.com.au) for the full item purchase price (not including shipping charges).  We do not offer refunds.
  • All returned items, must be sent via a registered and insured shipping service (eg. Australia Post, Fastway Couriers, TNT, etc), or returned to our store in person.
  • The customer is responsible for the postage charges associated with the return of the items.
  • If you have purchased an item that was offered with “free delivery”, then the standard delivery fee that “would have been charged” will be deducted from the item purchase price and a voucher will be issued for the new amount.
  • To exercise the "Product Returns Guarantee Offer" please contact our office via the Contact Pageand include the following:
    • Your Order Number.
    • Reason for Return.
  • You will then be issued with a RA (Returns Authority code). Once you have been issued with an RA code, items must be returned to our office within 7days.
  • If no RA code has been issued within the 7days return period, or if this item is custom made and carries special delivery conditions, then our Standard Terms & Conditions will apply.

 

Any violation of the above mentioned points, will deem the goods unreturnable under this Risk Free Returns Policy

Happy Online Shopping

The Team @ MICA Lighting.