Returns Guarantee @ MICALighting.com.au
MICALighting Product Returns Guarantee - 100% NO Nonsense!
Buy with Confidence Risk Free ... Knowing you can Return your Purchase.
7 Day No Questions Asked Product Returns Guarantee!
- Items must be returned to us in their original condition.
- All associated materials that were purchased as part of an individual item must also be returned in their original packaging and in a re-sellable state.
- All original boxes, packaging and material must be kept. Boxes other than the original boxes supplied with the original product are unacceptable.
- You will be offered a store voucher (can only be used @ www.micalighting.com.au) for the full item purchase price (not including shipping charges). We do not offer refunds.
- All returned items, must be sent via a registered and insured shipping service (eg. Australia Post, Fastway Couriers, TNT, etc), or returned to our store in person.
- The customer is responsible for the postage charges associated with the return of the items.
- If you have purchased an item that was offered with “free delivery”, then the standard delivery fee that “would have been charged” will be deducted from the item purchase price and a voucher will be issued for the new amount.
- To exercise the "Product Returns Guarantee Offer" please contact our office via the Contact Pageand include the following:
- Your Order Number.
- Reason for Return.
- You will then be issued with a RA (Returns Authority code). Once you have been issued with an RA code, items must be returned to our office within 7days.
- If no RA code has been issued within the 7days return period, or if this item is custom made and carries special delivery conditions, then our Standard Terms & Conditions will apply.
Any violation of the above mentioned points, will deem the goods unreturnable under this Risk Free Returns Policy
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